⋆SHIPPING INFORMATION⋆
For Domestic/Australian orders: it may take up to 2 weeks to reach you. We encourage you to select the express option if you are eager for your order however please note the express post 1-3 business day is no longer guaranteed. For the health and safety of delivery services, no parcels will require a signature on delivery. Please select a secure address when placing your order.
Shipping times
- Australia Post Regular: 2-6 Business Days (with tracking and signature)
- Australia Post Express: 1-3 Business Days (with tracking and signature)
Shipping charges are non-refundable. If you received FREE shipping on your order and decide to return/refund your items, you will be refunded the order amount minus the actual cost for shipping.
⋆RETURNS INFORMATION⋆
Our policy lasts for 14 days. If we have not heard from you within 14 days of purchase, we cannot offer a return or refund.
- Due to sanitary reasons we do not accept returns on any skincare/bath products unopened or otherwise.
- We are not responsible for how YOUR skin reacts to a product, all items have been tried, tested and loved by many people who have not had any kind of reactions.
- If the item is faulty in any way, please contact us and instruct us on the fault.
- We don’t return or refund for change of mind or if the product has been used.
- If the wrong item arrives, please let us know within 7 days of receiving the goods.
- Products will be shipped once payment is made. Shipping will be calculated at time of payment.
Orders over $100 will be shipped for free.
